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: Consumer Services |
SECURE - HASSLE FREE SHOPPING & SUPPORT FOR CONSUMERS!
World-class customer service is our trademark at CCBill. We are
committed to providing consumers with the most pleasant experience
possible when purchasing E-Tickets to your website, and we understand
that this starts with delivering the highest level of service
and support available.
When you use CCBill billing services, we handle any and all
membership and E-Ticket related questions for your website so
you do not have to worry about staffing and training a customer
support team of your own to respond to these issues.
We provide consumers with several different ways to get their
questions answered quickly and conveniently.
Online
Support Center
Our Online Support Center provides consumers with the ability
to search for information and get their questions answered quickly
and easily. Any account-related question can be handled securely and easily right from your desktop.
24x7 Call Support
Consumers can always reach a live person at CCBill. Our dedicated
consumer support team is available 24 hours a day, 7 days a week, 365 days a year. Each CCBill service representative is specially
trained to handle consumer-related issues and is able to respond
effectively to minimize the level of chargebacks and returns for
your website.
CCBill Search & Shop
In addition to 24x7 support, CCBill also offers consumers the
added convenience of CCBill.com Search & Shop, providing them
with ready access to the thousands of subscription-based websites
and electronic venues for which CCBill offers E-Ticketing access
services. CCBill.com Search & Shop offers consumers a seamless
online shopping experience that allows them to search for websites
plus provides them with an opportunity to purchase E-Tickets for
any combination of websites in one simple transaction.
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